Month: January 2014

I just found a nice overview diagram (nice in content, not in style) where I thought I’d solved the problem of creating a customer-centric organisation just by breaking the challenge into its components.

It’s a year or so old but to be honest it still looks about right:

The problem of customer orientatino is largely solved if you have the will to implement from matthewdegeorge

PDF: The Problem of Customer Orientation is Largely Solved – if you have the will to implement

Operating Model versus Data Governance Models

By mdegeorge

On January 20, 2014

In Enterprise Architecture, Information Management

There is a simple link between the “operating models” of the Enterprise Architecture as Strategy approach (see here) and data governance approaches (see here).

See below for the relationship:

Operating model versus data governance models

“Four operating models” slide in the centre of the above diagram is taken from here (which is taken from the book).

Month: January 2014

Customer centricity – solved

Operating Model versus Data Governance Models