Month: February 2014

Event: Using Business Architecture to Enable Customer Experience and Value Strategies

Most interesting presentation I’ve seen for a long time:

Partially interesting because I already agree with most of it –  but still, exceptionally well presented both visually and the ideas.

You’ve already missed it – but I’m sure there will be a video or blog entry somewhere… 




Information-enabled business transformation: Moving Beyond Information Management

Now that data scientists and cloud BI are going mainstream (a nice overview of trends here: we are finally seeing information management evolve into information-enabled business transformation.  

This is an important evolution from my perspective.  To be able to use some solid IM foundational capabilities as building blocks for true business transformation is my main interest in IM.  I’ve been learning IM approaches for the last 3-4 years specifically with this in mind.  

For example, see the following overview of typical information services (starting from the bottom of the stack) building into information-enabled capabilities (at the top of the stack).  This was created back in 2012 as part of the process of developing the SMS Management & Technology Information and Data Management (IDM) service catalogue:

IDM Overview for Overview Appendix  New Diagrams v0 1


It’s a little hard to read the “knowledge books” at the top of the stack that are the information-enabled capabilities that I thought would be important at the time.  

They are:

  • Collaborative risk management
  • Information-embedded products
  • Customer touch-point information integrity
  • Market-making technology
  • Integrated performance reporting
  • Value-added compliance
  • Dynamic product configuration / pricing
  • Yield management
  • Budget integrity (budgeting and forecasting + prediction + event-based assumption validation)
  • Extend time horizon of decision making
  • Agile Innovation 

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