Business impact of information management 101:

NSW Govt blames IT systems for caseworker shortfall – Software – Technology – News –

“NSW’s Department of Families and Community Services (FACS) has blamed dodgy data for public confusion over its caseworker numbers.

The NSW Parliament’s upper house is currently investigating claims FACS minister Pru Goward intentionally mislead parliament by claiming that the number of social welfare caseworkers the department employed remained steady, when an independent report showed that in fact about 300 of these positions remained unfilled.”