This thought has kept occurring over the last few years:

“Information management is management”

This is true in a number of ways:

  • traditional styles of management maintain their power by withholding information
  • market-based management increases transparency through information
  • there is now to much information – and managing it sometimes feels like the whole deal
  • market-based management ensures integration of feedback – usually in the form of information
  • market-based management ensures the manipulation of the right information has appropriate impact on the performance of the organisation (i.e. manage the information and you manage the organisation)
  • The Hayek “The Use of Knowledge in Society” sense